FREQUENTLY ASKED QUESTIONS
DuPont Crop Protection Texting Program
- What types of text messages will you send me?
We’ll send you timely and localized information and materials that can be downloaded right to your mobile device, including:
- Crop and pest updates
- Application timing reminders
- Technical bulletins and sales sheets
- Links to educational materials such as videos, university research and bylined articles appearing in national publications
- Product label and MRL updates
- Customer testimonials and trial results
- How do I sign up or opt in to receive text messages?
- You can go directly to www.dcptexts.com. There, choose your location and you’ll be prompted to provide your name, phone number and crop-specific information to start receiving texts.
- How often will I receive text messages?
- Communication levels will vary from month to month, but you can expect to receive between two and four text messages per month. As always, we welcome your feedback on the frequency and usefulness of messages.
- Will payment for receiving these text messages be subsidized by the business?
- No. Text messaging rates will apply, though charges will depend on your current service plan. To prevent additional charges, please ensure you have a service plan that covers text messaging fees. Company-issued phones are recommended for usage, though personal cell phones can also be used. The end user is responsible for any text charges.
- Can I receive text messages on devices other than my cell phone?
Text messages currently can only be sent in SMS format. This means that messages cannot be sent directly to devices like iPads, which do not receive SMS messages. Materials will still be available on Business Link if you’d like to download them separately to other devices.
However, there are multiple ways to access the materials you receive on other devices.
- For iPhone and iPad users, forward the original text message to yourself as an iMessage and it will appear on both devices. This will allow you to access links and materials directly from your tablet. First, though, you’ll need to sync the devices to receive iMessages simultaneously.
- Copy and email yourself links you receive and access them from other devices.
- Manually enter the links you receive into your tablet browser.
- How do I opt out of text messages?
- If you would like to stop receiving text messages at any time, simply text “STOP” to opt out of the program and prevent further texts from being sent.
- I accidentally opted out of text messages, how can I opt back in?
- If you would like to start receiving text messages again after opting out, simply text “START” to 302-401-4545. This will opt you back in to the program and you will start receiving texts again.
- Why am I being asked for my email?
- By entering your email, you’re choosing to opt in to DuPont email messages, including agronomic field alerts, e-blasts and e-newsletters. You are not required to submit your email to sign up for text messages. Remember, you can opt out of DuPont email messages at any time.
- What types of emails can I expect?
- We’ll send you a variety of content relevant to your location, including:
- Field alerts providing agronomic insights into crop and pest issues from experts in the fields.
- E-blasts delivering DuPont solutions to various agronomic situations and challenges.
- E-newsletters featuring timely articles developed by agronomic experts.
- How often can I expect email messages?
- Communication levels will vary from month to month, but all content is developed with you in mind – and one more agronomic-based offering from DuPont Crop Protection. As always, we welcome your feedback on the frequency and usefulness of messages.
- How do I opt out of email messages?
- If you would like to stop receiving email messages, simply scroll to the bottom of your email message and click on “One-Click Unsubscribe” to prevent further messages from being sent.
- I accidentally opted out of email messages, how can I opt back in?
- To opt back into DuPont emails, talk to your local DuPont representative.